1. Introduction
At Brit Academic, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal data, as required under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to handling your data responsibly and transparently, and only for legitimate purposes such as enrolment, administration, and communication related to your studies or services with us.
2. Information We Collect
We may collect personal information from you in the following ways:
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Through online or paper forms when you:
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Register or apply for a course
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Create an account
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Subscribe to newsletters
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Request information
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Make a purchase
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When you contact us by email, phone, post, or in person
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When you provide additional details regarding specific requirements (e.g., dietary, health, or learning needs)
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During crisis management activities (e.g., COVID-19 protocols)
Types of Data Collected:
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Full name
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Date of birth
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Gender
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Contact details (address, email, phone)
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Job title and profession
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Preferences or interests
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Health or disability information (where required for reasonable adjustments)
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Ethnicity or other protected characteristics (for statutory purposes)
We may also receive information from third parties such as employers, recruitment agencies, or awarding bodies, where necessary to process your application or facilitate your training.
3. Use of Your Data
Your personal data is collected to:
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Administer your course or training
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Deliver services and communicate with you
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Comply with legal obligations (e.g., for funding or reporting)
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Respond to emergencies, such as public health incidents
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Improve our services and monitor performance
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Share necessary information with awarding or certification bodies
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Provide customer support, technical assistance, and feedback
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Fulfil any contractual or legal obligations
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With your consent, inform you of relevant products or services
We will only process your data where we have a legal basis to do so, such as your consent, performance of a contract, or our legitimate interests.
4. Your Rights
Under the UK GDPR, you have the following rights:
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Right to be informed – about how we collect and use your data
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Right of access – to the personal data we hold about you
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Right to rectification – to correct any inaccurate or incomplete data
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Right to erasure – to request deletion of your personal data
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Right to restrict processing – to limit how your data is used
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Right to object – to the use of your data for specific purposes
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Right to data portability – to request your data in a usable format
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Rights in relation to automated decision-making and profiling – Brit Academic does not currently use automated decision-making for significant decisions
To exercise any of these rights, please contact us at info@britacademic.co.uk.
5. Data Sharing
We may share your data with:
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Awarding bodies and course providers (e.g., for certification or assessment)
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Your employer, where they fund or support your enrolment
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Government agencies (e.g. for apprenticeship schemes or public health reporting)
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Third-party service providers (e.g., payment processors, trainers)
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Law enforcement or regulatory authorities, where legally required
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Our corporate partners in relation to work placements or career support
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Marketing partners (only with your explicit consent)
All third parties are required to handle your data in accordance with applicable laws and only for agreed purposes.
6. International Data Transfers
Where necessary, we may transfer your data outside of the UK or European Economic Area (EEA). In such cases, we will ensure that your data is protected by:
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Using only countries with adequate data protection as determined by the UK government or European Commission
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Implementing standard contractual clauses approved for international data transfers
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Ensuring third parties in the US are certified under the UK-US or EU-US Data Privacy Framework (where applicable)
You may contact us for further details on international data transfer mechanisms.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements. Data is securely stored on our internal servers and is deleted when no longer required.
8. Data Security
Brit Academic implements robust technical and organisational measures to safeguard your personal data from loss, unauthorised access, or misuse. We also restrict access to personal data to authorised employees and partners only.
9. Marketing
You will only receive marketing communications from us if you have provided your consent. You can opt out at any time by clicking the unsubscribe link in our emails or by contacting us directly.
10. Cookies and Third-Party Links
Our website may use cookies to enhance your browsing experience. For details, please refer to our [Cookie Policy].
We may link to external sites. Brit Academic is not responsible for the content or privacy policies of these websites. You are advised to review their policies before providing any personal information.
11. Social Media
Brit Academic may offer social sharing features (such as “Like” or “Follow” buttons). Use of these features may allow third-party social networks to collect data about you. Please consult the privacy policies of the respective platforms.
12. Complaints
If you have concerns about our use of your personal data, please contact us first at info@britacademic.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
13. Contact Us
For questions about this policy or your personal data, please contact:
Brit Academic
Wood House, Stoke-on-Trent, ST1 5NQ
Email: info@britacademic.co.uk
This policy may be updated from time to time. Please check back regularly to ensure you remain informed about how we protect your data.